How can i activate or de-activate web account?

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4 months 5 days ago #2634 by Jimmy Lee
My HR role is HR.my Manager, when i trying to activate or disable employee's web account, it show me a message "You do not have the authorization for current action". What can i do?
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4 months 5 days ago #2635 by Kap-Chew
HR.my Manager do not have such right, only HR.my Admin can perform such activation. Just think of it, do you think it's reasonable that an HR.my Manager assign another employee HR.my Manager role?

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4 months 4 days ago #2636 by Jimmy Lee
The hr personnel left and he claimed that the role was transferred to me.
He claimed that he has cancelled his login (possible?)

Now there's no one else who can alter the status.
Is there no other way to change the status, or do i need to create a new employer profile?

Thanks.

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4 months 4 days ago #2639 by Kap-Chew
There is always a role for the account owner, i.e. HR.my Administrator. This is the person who signs up for the employer account. You will need to check who actually signed up your employer account on your behalf.

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4 months 4 days ago #2643 by Jimmy Lee
He changed from his email to mine, and now he can't login. He can't access and i have no authority.

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4 months 4 days ago #2644 by Kap-Chew
Do you mean he transferred the account ownership to you already? In that case you should be able to sign in the Employer account as HR.my Admin via hr.my/go/ , then you may do whatever you want.

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