attendance

siravich
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1 year 4 months ago #4697 by siravich

attendance was created by siravich

Hi
After the update of last week I found that some of my employee cann't check-in due to the location cannot acquired.
The problem occurred on oppo and vivo phone.
Thank you

Kap-Chew
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1 year 4 months ago #4698 by Kap-Chew

Replied by Kap-Chew on topic attendance

Hi,

1. Last week's update did not touch Attendance related functions at all.

2. Can you please ask one of your employees to go to an open field, and try Field Check-In to see if location can be retrieved?

siravich
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1 year 4 months ago #4699 by siravich

Replied by siravich on topic attendance

They have tried but it still can't retrieved. however they can use google maps as normal.

Kap-Chew
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1 year 4 months ago #4700 by Kap-Chew

Replied by Kap-Chew on topic attendance

I see. Thanks for the feedback, I will see what I can do with the next upgrade.

Andrew Hee
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1 year 4 months ago - 1 year 4 months ago #4701 by Andrew Hee

Replied by Andrew Hee on topic attendance

i facing the same issue on RedMi Note 9 Phone as well, location not show and not able to sign-in, already allow to share location but still not able to click the sign-on button.

users with iPhone 6 on iOS12 and above without issue

Last edit: 1 year 4 months ago by Andrew Hee. Reason: add on info

Kap-Chew
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1 year 4 months ago #4702 by Kap-Chew

Replied by Kap-Chew on topic attendance

Thanks for the update.

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