Change of Sponsorship To Yearly Not Applied
- Patty Nuñez
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2 years 2 months ago #4071
by Patty Nuñez
Change of Sponsorship To Yearly Not Applied was created by Patty Nuñez
Hi Kap-Chew,
We tried to change our sponsorship from monthly to yearly but it was not applied. It recurred last Feb 05. Will it be possible to convert it now as we need the extra storage.
Here's our user email: This email address is being protected from spambots. You need JavaScript enabled to view it. number 2999-1345 Invoice number 99E85759-0008
Thanks and I look forward to your response.
Regards,
Patty Nuñez
We tried to change our sponsorship from monthly to yearly but it was not applied. It recurred last Feb 05. Will it be possible to convert it now as we need the extra storage.
Here's our user email: This email address is being protected from spambots. You need JavaScript enabled to view it. number 2999-1345 Invoice number 99E85759-0008
Thanks and I look forward to your response.
Regards,
Patty Nuñez
2 years 2 months ago #4074
by Kap-Chew
Replied by Kap-Chew on topic Change of Sponsorship To Yearly Not Applied
Hi,
Thanks for your support. I am not sure if I fully understand you, please correct me if I am wrong.
If you need to change your sponsorship type, you may have to first cancel your existing sponsorship, i.e. your Monthly sponsorship, then only you will be able to change to Yearly sponsorship.
Thanks for your support. I am not sure if I fully understand you, please correct me if I am wrong.
If you need to change your sponsorship type, you may have to first cancel your existing sponsorship, i.e. your Monthly sponsorship, then only you will be able to change to Yearly sponsorship.
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2 years 2 months ago #4077
by Patty Nuñez
Replied by Patty Nuñez on topic Change of Sponsorship To Yearly Not Applied
Hi,
But we have already paid USD 5 for the monthly sponsorship as it has recurred. If we cancel the existing sponsorship, will we be refunded for it if we change it to yearly? Or do we need to cancel the monthly sponsorship now and wait until it ends on March 5 then sign up for the yearly sponsorship?
Thanks in advance for your response.
Regards,
Patty
But we have already paid USD 5 for the monthly sponsorship as it has recurred. If we cancel the existing sponsorship, will we be refunded for it if we change it to yearly? Or do we need to cancel the monthly sponsorship now and wait until it ends on March 5 then sign up for the yearly sponsorship?
Thanks in advance for your response.
Regards,
Patty
2 years 2 months ago #4078
by Kap-Chew
Replied by Kap-Chew on topic Change of Sponsorship To Yearly Not Applied
Hi, please wait until it almost ends before cancelling it.
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2 years 2 months ago #4079
by Patty Nuñez
Replied by Patty Nuñez on topic Change of Sponsorship To Yearly Not Applied
Hi,
Ok, noted on this. Thank you.
Regards,
Patty
Ok, noted on this. Thank you.
Regards,
Patty
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