What is SOCSO and Who Contributes?

SOCSO is a federal statutory body in Malaysia that administers social security schemes under the Employees' Social Security Act 1969. Contributions to SOCSO are mandatory for all employers with at least one employee. This requirement applies to:

  • Malaysian citizens
  • Permanent residents
  • Foreign workers with valid work permits

Generally, employees under the age of 60 contribute at the standard rate and are covered under all schemes. Once an employee reaches 60, only contributions to the Employment Injury Scheme are required, at a reduced rate.

Understanding Your Contribution Rates

The contribution structure for SOCSO involves both the employer and the employee. The standard combined rate is 2.5% of your monthly wages for both the Employment Injury Scheme and the Invalidity Pension Scheme. This is divided as follows:

  • Employer Contribution: 1.75% of your monthly wages.
  • Employee Contribution: 0.75% of your monthly wages.

It's important to note that contributions are calculated based on your monthly wage, up to a ceiling of RM6,000. This means that even if your salary exceeds RM6,000, your SOCSO contribution will be calculated based on the RM6,000 cap.

Key Functions and Schemes Administered by SOCSO

SOCSO carries out several key functions to ensure the well-being and security of Malaysia's workforce:

  • Implementation of Social Security Schemes: Primarily the Employment Injury Scheme and the Invalidity Pension Scheme.
  • Accident Prevention and Health Promotion: Initiatives aimed at creating safer and healthier workplaces.
  • Financial Assistance and Rehabilitation: Providing support for workers who suffer injuries or invalidity.
  • Return-to-Work (RTW) Program: A rehabilitation program designed to help injured workers recover and return to employment.
  • Human Resource Development: Supporting the development of the workforce.

Comprehensive Benefits Under SOCSO Schemes

SOCSO offers a range of benefits designed to provide financial security and support in various circumstances:

1. Employment Injury Scheme

This scheme provides protection to employees against accidents or occupational diseases arising out of and in the course of employment. Benefits include:

  • Medical Coverage: Covers medical expenses for work-related injuries or diseases.
  • Temporary Disablement Benefit: Financial assistance for employees temporarily unable to work due to injury.
  • Permanent Disablement Benefit: Compensation for permanent loss of earning capacity due to work-related injury.
  • Constant Attendance Allowance: Provided to a permanently disabled employee who requires constant personal attendance.
  • Dependents' Benefit: Financial support for the dependents of an employee who dies due to a work-related injury or occupational disease.
  • Funeral Benefit: Covers funeral expenses in the event of an employee's death due to employment injury.
  • Rehabilitation Facilities: Access to physical and vocational rehabilitation to aid recovery and return to work.

2. Invalidity Pension Scheme

This scheme provides 24-hour coverage against invalidity or death due to any cause (not necessarily work-related). Benefits include:

  • Invalidity Pension: A monthly payment to an employee who is certified as an invalid and unable to earn at least 1/3 of their normal earnings.
  • Invalidity Grant: A one-time payment for employees who do not meet the full contribution conditions for Invalidity Pension.
  • Survivors' Pension: Monthly payments to the dependents of an employee who dies, provided the employee was eligible for Invalidity Pension at the time of death.
  • Funeral Benefit: Similar to the Employment Injury Scheme, covers funeral expenses.
  • Constant Attendance Allowance: For invalid pensioners who require constant personal attendance.
  • Vocational and Physical Rehabilitation: Support to help invalid individuals regain their abilities.

How to Claim SOCSO Benefits: A Step-by-Step Guide

If you experience a workplace injury or are diagnosed with a work-related illness, or if you become invalid, the claims process generally involves these steps:

  1. Report the Incident: Inform your employer immediately after a workplace injury or diagnosis of a work-related illness. Employers are legally required to report the incident to PERKESO within 48 hours using Form 21 (Accident Report Form).
  2. Seek Medical Attention: The worker should seek medical attention at a SOCSO panel clinic or a government hospital. The attending doctor will issue a medical certificate (MC) to confirm the condition. If hospitalization or specialist treatment is required, SOCSO may approve and cover the associated medical expenses.
  3. Submit Claim Documents: Once treatment has been received, the required claim documents must be submitted to SOCSO. This can be done either online through the ASSIST Portal or in person at the nearest SOCSO office. The claim may be submitted by the employer or the employee.
  4. Review and Approval: SOCSO will review the claim. During this stage, they may conduct interviews or request additional documents to verify the case. Once the claim is approved, the compensation or benefits will be transferred directly to the claimant's registered bank account.

Conclusion

SOCSO is a fundamental pillar of social security for Malaysian employees, providing essential protection against various unforeseen circumstances. By understanding your mandatory contributions and the comprehensive range of benefits available under the Employment Injury Scheme and Invalidity Pension Scheme, you empower yourself with crucial knowledge. This ensures that you can leverage SOCSO as a vital safety net, safeguarding your financial security and overall well-being throughout your career in Malaysia.