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Manage Web Account - Employee

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7 years 2 months ago #954 by Carolyn Soong
Hi,

I have an employee whom have logged in already to the HR Portal. However, few days later, she tries to login and tells me that she is unable to login again. I suspect she may have accidentally keyed in the wrong password when setting up for the first time. How can I reset her web account?
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7 years 2 months ago #955 by Kap-Chew
Hi Carolyn,

You can't reset the password for her, but you may ask her (or yourself) to go to hr.my/go/user/account/iforgot/employee to request for a password reset instruction. She will receive an email with the reset instruction, it's very simple.
The following user(s) said Thank You: Carolyn Soong
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