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No response for EA form generation

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1 year 11 months ago #4262 by johnny
Tried to process for march 2022 payroll. When trying to export one of the employees ea form(just testing), there is no email notification after waiting for several hours. First timer here, is the system congested during this period?

What are the prerequisites for ea form export? I can see the payslips for 5 employees correctly calculated.

Usually exported documents are done in less than 10 minutes.

Thanks in advance
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1 year 11 months ago #4263 by Kap-Chew
EA form will only be generated for PREVIOUS year.
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