Can't cancel leave

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1 month 2 weeks ago #3187 by buzza
Can't cancel leave was created by buzza
An employee has applied to cancel his leave via the app (pressed yellow circle on the leave application page)

I received an email stating a request has been made to cancel.

I have logged in both as admin and manager and I can not see a way to cancel it?

There is nothing that stated which leave he has asked to cancel, one of the lines is highlighted yellow so I assumed (and confirmed with him) this was the one. The little request icon was not next to his name and it hadn't moved to the top of the list.

If I click on the yellow line all the boxes are greyed out.

Am I missing something?

I have looked on the app on his phone and the yellow circle is no longer there.

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1 month 2 weeks ago #3188 by Kap-Chew
Replied by Kap-Chew on topic Can't cancel leave
When an employee request for leave to be cancelled, you may either:

1. Change the approval status to Cancel, OR
2. Click at the "Dismiss Request to Cancel" to ignore the cancellation request.

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1 month 2 weeks ago #3189 by buzza
Replied by buzza on topic Can't cancel leave
I have just logged in today and it has let me cancel the leave.

It is strange as yesterday the dropbox box was greyed out so I could not change the options. This was for all the ones I checked (about 15) across all the users (10). All working today though.

As far as I know, I have not done anything differently.

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1 month 2 weeks ago #3190 by Kap-Chew
Replied by Kap-Chew on topic Can't cancel leave
Note that you can only cancel by signing in as Admin or HR.my Manager.

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