Importing employee disables web account

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3 months 1 week ago #3058 by Hugh
Hi,

When I import users with 'Update' in 'ImportAction', the user's web account becomes disabled. I wonder if this is the right behavior.

I want to update their information such as Emergency contact and so on, but when I do by importing an excel file with column A (ImportAction) to Update, their web accounts are under 'Disabled Web Accounts', and I have to re-enable the accounts.

Thanks,

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3 months 1 week ago #3059 by Kap-Chew
Hi,

Thanks for reporting this issue, it's fixed now.

For your previous import, kindly re-enable the accounts manually.

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