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General topics related to statutory, employee management and etc.
Edit Web Account Email Address
6 years 2 months ago #1699
by Danny
Edit Web Account Email Address was created by Danny
I have problem changing web email address of the employee, I try to change the email address from the contact tab of the employee management
,
but unfortunately, the employee active email web account not change .
any idea how do i change both contact and active email web account? pls. see the picture. thank you
but unfortunately, the employee active email web account not change .
any idea how do i change both contact and active email web account? pls. see the picture. thank you
6 years 2 months ago #1702
by Kap-Chew
Replied by Kap-Chew on topic Edit Web Account Email Address
Hi Danny,
Once a web account is signed up, it belongs to the employee. Changing the Contact Email will not changed the registered email address of a web account.
In order to change the registered email address of a web account, you will need to sign in the web account, then click at the email address on the upper right corner to change.
Once a web account is signed up, it belongs to the employee. Changing the Contact Email will not changed the registered email address of a web account.
In order to change the registered email address of a web account, you will need to sign in the web account, then click at the email address on the upper right corner to change.
The following user(s) said Thank You: Danny
6 years 2 months ago #1703
by Danny
Replied by Danny on topic Edit Web Account Email Address
The problem is the employee forgot his email address password so he cannot use the link sent by HR.my to reset his password.
thank you.
thank you.
6 years 2 months ago #1704
by Kap-Chew
Replied by Kap-Chew on topic Edit Web Account Email Address
Sorry, do you mean forgot Registered Email or forgot Password?
6 years 2 months ago #1705
by Danny
Replied by Danny on topic Edit Web Account Email Address
He forgot his yahoo mail password, so he cannot go there to click the reset password link given by the Hr.my.
6 years 2 months ago #1706
by Kap-Chew
Replied by Kap-Chew on topic Edit Web Account Email Address
Er... in that case there is nothing else I could do. You may want to consider creating another Employee record and invite him again.
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