×

Notice

The forum is in read only mode.
× General topics related to statutory, employee management and etc.

How to assign employee HR role?

More
2 years 4 months ago #3947 by Fion Lam
Hello, I'm signed up as the HR administrator but I could not seem to find a way to assign HR role to any of the employees. Can I get some guidance please?

Many thanks!
More
2 years 4 months ago #3948 by Kap-Chew
Hi, this is already explained in detail in the online user guide: hr.my/doc/get-started.html
More
1 year 9 months ago #4451 by Matthew Harris
I read through the online user guide and through the "Multi-User Access with Customizable HR Roles" guide. I can't find how to assign an employee to the HR Role.

However I have a guess on how to do it. I'm assuming that when I am creating the HR Role, in the field called "Code *" I need to put the "ID *" (from the "Employee > Management" section of the website). Then that will connect the employee to the role.

Is that correct? If not, then how do I identify who I want to serve in the HR Role? There is no field on the HR Role page that allows me to enter the name, ID or email address of the employee so that the HR Role can be connected to the employee.
More
More
1 year 9 months ago #4454 by Matthew Harris
I'm sorry, but I genuinely cannot figure this out. You are pointing us to the user guide, so I have spent quite a while going through your it and the instructions are not clear enough to do this. I cannot figure out how to assign which employee will serve the HR Role.

When I access the account from the Administrator role, I would think that you would allow me assign the HR Role from either of these places below. However, I can't get it done from either of them, and there are no specifics in the the user guide on how to do it. I have 2 employees for my account.
  1. "Employee" tab > "Management" subtab >> I see nowhere here to assign the "HR Role" to an employee. So I tried changing each employee to be an "HR Specialist" but once I've done so, no employee can login as the "HR Role" from the Employer Portal page (hr.my/go/). Instead I get the error message at the bottom of this post. So I tried creating a custom "Job Position" called "HR.my Manager". I assigned this to an employee, and they get the same login error.
  2. "Employee" tab > "HR Roll" subtab >>There is no field to specify which employee will fill this role. And there is no field to specify the email address of the employee filling the HR Role. So how do we actual assign the employee to the HR Role?
Also, there are 2 required fields in the "Employee" tab > "HR Roll" subtab (one is "Code" and the other is "Description"). There are no directions on what to write in these fields. What is supposed to be written in each of them?

.................
Error message from Employer Portal (referenced in point 1 above)

>>>> "Please check your login credentials.
If your login credentials are correct, did you try to sign in as HR Role? If you want to sign in as Employee, please click Employee tab.
Otherwise, if you need to sign in as HR.my Administrator (as Employer), please click here for Administrator login and DO NOT select the HR Role option." <<<<
More
1 year 9 months ago #4455 by Kap-Chew
You have missed the most important details in the user guide. Assigning HR Role is done via Employee->Web Account.

Kindly go through it again.
Time to create page: 0.056 seconds
Powered by Kunena Forum