Kaizen Practices (for Improving Process Efficiency)

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Price: RM 1,395.00
No. 343, Block A, Kelana Centre Point, No.3 Jalan SS7/19,
Kelana Jaya, 47301 Petaling Jaya,
Selangor, Malaysia.

Tel : 03-78054587 / 03-78044196
Fax: 03-78054514
E-mail: training@qdc.com.my
( Wani/ Thang )

PSMB Reg: 0938


Jan 21 - 22, 2014 (9am - 5pm) at Holiday Inn Glenmarie, Shah Alam

Kaizen Practices (for Improving Process Efficiency)

(by Mr. Tan Por Sing )


Upon completion the participant will be able to, among others:

     - How to apply Kaizen for Improving Process Efficiency
     - Understand the Objectives of the  Process and How it is link 
        to Customer Satisfaction 
     - Understand the Various Wastes in the operation and their sources
     - Understand and apply the various Kaizen Techniques

program content

1. Understanding Process
      - Process Input: The 4M+1E
      - Process Output
      - Process Objectives
      - The QCDSM
      - Customer Satisfaction

2.  The Process Waste
      - Actual Operation time
      - Type of Process / Operation Wastes

3.  Understanding Kaizen 
      - Definition
      - Concept & Philosophy
      - Responsibility for Kaizen- Top Management, Middle Management, 
        Supervisor and Workers
      - Impact of Kaizen 
      - Genba Kaizen, Focus Kaizen & Spot Kaizen
    Group Work

4.  Popular Kaizen Techniques
      - 5S Practices
      - QCC/ICC
      - Work Study
      - Poka Yoke
      - Just-in-Time
      - TQM
    Group Work

5.  Popular Problems Solving Tools: The 7 QC Tools
      - Cause-effect Diagram
      - Pareto Diagram
      - Graph & Charts
      - Histogram
      - Scatter Diagram
      - Stratification
      - Check sheet

6.  Process Waste Reduction through Kaizen Process Mapping

         Step 1. Create the Kaizen Process Map through Check sheet
         Step 2. Fill up the general information
         Step 3. List down the processes/activities
         Step 4. Identify each process step through symbol: Transport, 
                     Delay, Operation, Inspection and storage
         Step 5. Determine the time and cost
         Step 6. Find ways to eliminate the cost from non-productive
      Group Work

7.   The 4 Principles of Process Improvement: The ECRS Principles
          E – Elimanation
          C – Combine
          R – Rearrange
          S – Simplify 

8.   Planning for Kaizen Implementation



Power Point Presentation, Group Discussions, Case Study, Exercises, Question and Answer Sessions.

who must attend

Managers, Executives and Supervisors who are involved in the continuous improvement of their processes and operations.

investment fee / early bird by 07/01/2014

Standard: RM 1,395.00 / RM 1,295.00 per participant

Group discount: RM 1,295.00 / RM 1,195.00 per participant for a minimum of 2 participants from the same company


(Fee inclusive of Refreshment, Buffet Lunch, Training Bag, Handouts,  & Certificate of Completion)


registration & payment


Chief Consultant and Trainer of Quality Dynamics Consultancy Sdn Bhd., Mr. Tan has over 20 years of experience in the Training and Implementation of Operational and Improvement Techniques such as TQM, QCC/ICC, SPC, ISO 9000, 5S, QC Tools, Work Study, Kaizen Practices, Filing & Records Management, Store & Inventory Management and many others. He is one of the pioneers in the implementing and training of QCC and TQM in Malaysia. His clientele list of trainings and consultancy include many MNCs and local companies.  Mr. Tan also has many years of hands-on experience managing  production, maintenance and service operation.

A Mechanical Engineer by training, Mr. Tan obtained his BSc in Mechanical Engineering from the Strathclyde University, Scotland and MSc. (with Distinction) in Manufacturing Systems Engineering from the Warwick University, England. A former trainer and consultant with Malaysia Productivity Corporation, Mr. Tan has received specialized trainings in Japan, Australia, The Netherlands, India, Taiwan, The Philippines, Thailand, Singapore and also locally.

A Lead Auditor of the Technical Audit Team in the yearly Prime Minister Quality Award and Quality Management Excellence Award for over 10 years, Mr. Tan also represented Malaysia as a National Quality Management Award Expert in the National Quality Management Awards Round-Table Conference at Japan Productivity Center (JPC), Tokyo, which was sponsored by the Asian Productivity Organization (APO).

A qualified ISO 9000 Quality Management Systems and EMS auditor, he has helped many organizations to be ISO 9001 certified.

Mr. Tan was a Chief Judge in MPC National and Regional QCC/ICC Conventions. He is also a regular judge in many QIT/QCC conventions in many MNCs and local companies. Mr. Tan also holds an internationally recognized blue-card as a practitioner in Methods-Time Measurement technique from the United Kingdom M-TM Association.

Specific details

Cost HRDF Claimable
Start 2014-01-21
Duration (Days) 2
Venue Holiday Inn Glenmarie, Shah Alam
Early Bird Discount Yes
Group Discount Yes
Who Should Attend Managers, Executives and Supervisors who are involved in the continuous improvement of their processes and operations.


Selangor, Malaysia
Holiday Inn Glenmarie, Shah Alam