Introduction:

Organizations need employees to achieve organization's goals. To be effective they need to be motivated with the right Human Resources Management (HRM) Systems. This workshop seeks to empower the manager with the necessary knowledge and skills to do just that .

 

The workshop focuses on the core aspects of HRM functions in an organization.

 

The core topics covered are: role of HRM; job descriptions & job specifications; HR planning; TNA, training and development & orientation; performance appraisals and performance management; Points Method of job evaluation and how financial and non-financial benefits motivate employees; grievances, discipline, termination.

 

Objectives:

At the end of the workshop participants are able to: 
- Understand and carry out the strategic management functions of the Human Resources Department 
- Understand the new challenges of HRM 
- Write effective job descriptions and job specifications 
- Determine head count numbers 
- Ask more appropriate questions at interviews 
- Identify training needs in an organization 
- Evaluate jobs for internal equity 
- Understand the importance of certain criteria in designing performance appraisals 
- Develop an acceptable grievance procedure 
- Understand different types of indiscipline 
- Manage employee relations effectively

Program Content:

Module 1: Human Resource Management 
- What is HR Management 
- Recent Human resource management developments 
- Roles of Human Resource Manager 
- Roles of Non-HR managers in HRM roles 
- Human Resource Management functions 
- Human Resource Management in organizations of various sizes

Module 2: Job Descriptions & Job Specifications 
- Job Analysis as a basic HR tool 
- Information for Job Analysis 
- How to write effective Job Descriptions and Job Specifications

Module 3: HR Planning for Head Count 
- What is human resource planning? 
- Why perform human resource planning? 
- Determining head count numbers

Module 4: Recruitment / Selection / Employment 
- The recruitment and selection process 
- Methods of recruitment 
- The preliminary interview 
- The employment interview 
- Types of interviews 
- The 4 types of interview questions 
- Methods of interviewing 
- Post-interview / Pre-employment process

Module 5: Performance Appraisals and Performance Management 
- Relationship between performance mgt and appraisals 
- The Performance Management system 
- Designing an effective appraisal system 
- Who conducts appraisals 
- Conducting the appraisal interview - do's and don'ts 
- Action plan for performance management

Module 6: TNA, Training and Development & Orientation 
- Training and Development methods 
- Factors influencing training and development 
- Doing a basic Training Needs Analysis (TNA) 
- Designing T & D programmes 
- Content of orientation programmes 
- Key principles in learning psychology

Module 7: Compensation and Non-financial Benefits for Motivation 
- Components in a compensation package 
- Equity in financial compensation 
- The Points Method of Job Evaluation 
- Linking pay to motivation / performance 
- Types of financial and non-financial benefits for motivation

Module 8: Grievances, Discipline & Termination 
- Grievance Procedure 
- Importance of discipline 
- Major and minor misconduct 
- Steps in disciplinary action 
- Proceedings in a Domestic Inquiry 
- Resignations & Dismissals 
- Can you terminate a probationer

Methodology:

Presentations, discussions, workshops, case study

Who Must Attend:

HR Managers / Executives / HR Assistants / Line Managers / Executives / Supervisors / Secretaries / Personal Assistants

Investment Fees:

RM1,588.00 per participant (Standard Fee)
RM1,388.00 per participant (Early Bird Fee, register by 02 December 2013)

Group incentive: Register 3 participants from the same organization, the 4^th participant is FREE. (Buy 3 Get 1 Free)