HRmy - authorization issue

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2 weeks 5 days ago #2060 by robin
robin created the topic: HRmy - authorization issue
Dear Kap,

Thanks for the awesome tool you made in HRmy!
Lately, i've been having a difficulty of accessing "Assign HR Role" & "Manage HR User Role" functions, which I used to have no problem with in the past. I am still the HRmy Manager, so I should be the one authorized to configure settings through these functions. Can you please look into it? Screenshot attached.

Best,
Robin
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2 weeks 5 days ago #2061 by Kap-Chew
Kap-Chew replied the topic: HRmy - authorization issue
Hi Robin,

Assign HR Role and Manager HR User Role are functions limited to HR.my Administrator. HR.my Manager is not allowed to access this feature, as this defeats the purpose, since an HR.my Manager could also assign or revoke other HR.my Manager.

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2 weeks 2 days ago #2064 by robin
robin replied the topic: HRmy - authorization issue
Thanks for your response. It makes sense - what you're saying.
In that case, can you please explain how I can appoint myself as HR.my Administrator? I used to be the administrator, but it appears not any more and i'm not sure what had triggered the change. Only four HR managers.
Best,
Robin

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2 weeks 2 days ago #2065 by Kap-Chew
Kap-Chew replied the topic: HRmy - authorization issue
Hi Robin,

It is very likely that you did not sign in from the Employer portal. To sign in your Admin account, please sign in here: hr.my/go/ under the Employer tab.

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