Error in Forget Password option.

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2 months 3 weeks ago #2051 by AMIEL DE SOTTO
AMIEL DE SOTTO created the topic: Error in Forget Password option.
Good day,

One of my Manager having trouble in his portal, he suddenly forgot his password and trying to reset it but unfortunately, he experience some error or problem, the system said that the email address doesn't exist, but per checking the email address in existing on the Web Account option, please see attached file for the problem, hope you can help us


Amiel de Sotto
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2 months 3 weeks ago - 2 months 3 weeks ago #2052 by Kap-Chew
Kap-Chew replied the topic: Error in Forget Password option.
Please ask him to reset password from Employee Web Account page: hr.my/go/user/account/iforgot/employee
Last Edit: 2 months 3 weeks ago by Kap-Chew.

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2 months 3 weeks ago #2053 by AMIEL DE SOTTO
AMIEL DE SOTTO replied the topic: Error in Forget Password option.
Thanks Kap for your immediate respond, big help.

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