Hosting location and back end data backup

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2 months 2 weeks ago #1352 by joanne
joanne created the topic: Hosting location and back end data backup
Dear Hr.my,
Appreciate you furnish us the info for below question:-

1. hosting location in Singapore or Malaysia?
2. if hardware failure, any server back up contingency plan?
3. any security measure in place to prevent hacking from outsider?
4. any connectivity issue? any back up hosting line? how many lines available?
5. any database backup plan at back end?

We shall do our daily backup by exporting the data to excel format. However, my company is still concern whether any backup from your side will be done to prevent any system corruption issue in future? sorry for this question if it is sensitive as our company shall rely solely on your program if it is successfully arranged.

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2 months 2 weeks ago #1353 by Kap-Chew
Kap-Chew replied the topic: Hosting location and back end data backup
Hi Joanne,

For 1 to 4, the server is in AWS cloud.

For 5, the database is backed up at least twice a day, off site.

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